Is the site saying you still need to upgrade? There might be a reason for it.
A few things could be happening here:
1. Timing is everything
It might take some time ⏱ (up to 15 minutes) to process your payment.
Recommended action: relax and drink a cup of coffee ☕
2. The payment failed
Some payments fail; that's just what they do. You will receive an email about this payment failure.
Recommended action: adjust the payment details and purchase the plan again, or contact us via chat or email.
3. I can't access all the features
You may have access to some premium features, but not all. We have several plans and not all plans have all features, see for a detailed list of features.
Recommended action: review the list of features and decide whether you want to choose a different plan.